PRIVACY POLICY

https://www.top2toetranquility.co.uk is the website of Top 2 Toe Tranquility. This privacy policy explains how we use any personal information we collect about you when you use this website.

Topics:

What information do we collect about you?
How do we collect information?
Why do we collect such personal information?
How do we store, use, share and disclose your personal information?
Cookies
Other websites
How to contact us

What information do we collect about you?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

To make this site work properly, we sometimes place small data files called cookies on your device. Most websites do this too.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

The cookies we use on this site are:

Cookies Script – This is a strictly necessary cookie to comply with GDPR, and is produced by our website when you first visit the site. This cookie is not used for any other purpose than to remember whether you have accepted our cookie policy. If you do not agree or click disagree to the use of cookies, it will remember your preference and disable all other cookies.

Google Analytics – This third party cookie is only activated if you accept our Cookies Policy and is controlled by Google. This cookie is not used for any other purpose than to enable the collection of anonymous data from visitors to our website, which helps to build a picture of the parts of the website that are the most important. Using this information, we can design our website with easier navigation and more information on the most viewed pages to provide a better experience. You can remove consent to the use of this cookie by clicking Cookie Settings in the footer of each page. Google Analytics will not collect any anonymous website usage data unless you agree to our Cookie Policy.

How to control cookies

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 23 May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

By email: top2toetranquility@gmail.com

By Mail:

Top 2 Toe Tranquility
38 Ravensgill Road
Hemlington
Middlesbrough
North Yorkshire
TS8 9FZ