Coronavirus (COVID-19) Infection Prevention & Control Policy

 

For

 

Top 2 Toe Tranquility

 

All of us have been affected by the coronavirus (COVID-19) pandemic.  It has made me reconsider my life work balance. I have decided to go back to what I love.  Helping people to relax and de-stress. However, things has changed a little and we need to be even more on point with cleanliness with in the treatment room.  

 

My priority is to keep you as safe as possible, and prior to opening my beauty room I have completed the Coronavirus (COVID-19) Infection Prevention and Control course which is accredited by the Guild of Professional Beauty Therapists Ltd, the UK trade body for our industry. I have since made a number of changes in the way that I will operate.

 

Booking Appointments

 

If I feel ill or have symptoms of C0VlD-19, I will self-isolate immediately and not be open for treatments. This may mean that I will have to cancel your appointment at short notice. I appreciate that this may be inconvenient, but it is done entirely for your own safety. If your appointment is cancelled, you will be able to re-book again or ask for a full refund if you have paid in advance.

 

If you or any of the people you live with feel ill or display any symptoms of C0VlD-19 – please advise me as soon as possible and DO NOT COME TO THE BEAUTY ROOM FOR YOUR APPOINTMENT. You will not be charged for any appointments which you miss due to illness.

 

Visiting my beauty room

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For your safety and to maintain social distancing, I ask that you attend your appointments as close to the appointment time as possible. Please do not turn up early for appointments, as this may mean that you come into contact with other clients who are just leaving.

 

I have increased the frequency of cleaning this includes making sure that common surfaces, toilets door handles etc. are wiped clean using disinfectant products between each client.

 

All tools and equipment will be disinfected or sterilised in line with the specific manufacturers’ instructions for your safety. 

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Wherever possible I will utilise environmentally, friendly, single use items during a treatment that will be disposed of safely after use in order to protect you from cross infection.

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You will have access to soap and hot water to wash your hands with whilst you are here, and I will also have hand sanitiser available for you to use when you come into the beauty room.

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I will understand and not be offended if you wish to wear a facemask or disposable gloves when you visit the beauty room and during your treatment, where appropriate.

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Please don’t be surprised or upset if I use personal protective equipment (PPE) during your visit and during your treatment. This may include disposable gloves /visors/ facemasks / aprons where appropriate.

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I can confirm that the laundering of towels and uniforms is a priority I can assure you that all laundry is washed at 60 degrees C.

 

All disposable items are bagged and safely removed from the treatment area between each client.

 

My treatments

 

I have carried out a risk assessment on all treatments and I am confident that I can provide these safely.  

 

During your treatment

 

I understand the importance of hand hygiene and I will ensure that I wash my hands in according with NHS recommendations before the start of your treatment.

 

I will try to make your treatment as safe, comfortable and enjoyable as possible. If you have any concerns about your treatments, please let me know and I will do what I can to satisfy you.

 

After the treatment

 

In order to avoid handling of cash, I would prefer if you could pay for your treatment in advance using bank transfer.

 

All these procedures have been implemented for your safety and mine.  I will continue to take advice from the Government and the NHS regarding safe practice and will amend them as necessary.

 

Thanks you for your understanding.

 

Michelle Heaviside

 

30th April 2021